Frequently Asked Questions
Everything you need to know about our luxury linens and home essentials.
What materials are used in your bedding and sleepwear?
We specialize in high-quality natural fibers, primarily using 100% premium cotton and fine linens to ensure maximum breathability, comfort, and durability.
How should I care for my embroidered linens?
To preserve the delicate embroidery, we recommend machine washing on a gentle cycle with mild detergent and air drying or tumble drying on low heat.
How long will it take to receive my order?
Standard orders are typically processed within 2-3 business days. Shipping times vary by location but generally arrive within 5-7 business days for domestic orders.
Do you offer international shipping?
Yes, we ship our luxury home goods worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination country.
What is your return policy?
We accept returns of unwashed, unused items in their original packaging within 30 days of purchase. Please note that personalized or monogrammed items are final sale.
Can I request custom monogramming?
Absolutely. Many of our robes, towels, and linens can be personalized with custom embroidery to create a unique gift or a bespoke look for your home.